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Hosted Desktop Slow System Running/Freezing


If you are experiencing slowness/freezing when working on your Hosted Desktop, or are unable to connect to your Hosted Desktop, it is possible that your Internet Connection as provided by your Internet Service Provider (ISP) may be faulty

Symptoms might include:

  • When typing an email, the characters are taking a long time to appear after you have pressed the keys
  • When moving between applications it seems slow to appear on your screen or when moving between windows within an application
  • Freezing and dis-connecting from Hosted Desktop

There are 3 Steps to test before contacting Hosted Desktop Support: