If you are experiencing issues with incorrect keys mapping to the keyboard (i.e. Shift+2 displaying @ rather than " or Shift+3 displaying #)
1 - Have a look in the bottom right hand corner of the screen by the clock. You should see the letters ENG
2 - Click on this and select Language preferences
3 - This should open the Control Panel Language window. Click on English (United Kingdom) and click on Move up
4 - Once the English (United Kingdom) entry is at the top click on English (United States) and click Remove
5 - Your screen should now look like this
6 - Click on Control Panel Home
7 - In the Search Control Panel box type Region and click on the entry that appears
8 - In the top dropdown ensure that English (United Kingdom) is selected. Change it if necessary.
9 - Log out of Hosted Desktop and then log back in again and your keyboard entries and regional settings should be back to normal
Show all articles in this guide
Regional and Language Settings